As you are out there selling to your customers, do you ever sit back and wonder how Microsoft actually uses their products? Does having more practical use case examples of how Microsoft solutions can be implemented into organizations of any size to drive productivity interest you? Have your customers ever asked you, “How does Microsoft do it?” and you don’t know how to reply? Well, if you answered “yes” to any of these questions, we have a great solution for you!
As a member of Microsoft IT, I tell people my organization is always building new user experiences with existing and soon-to-be-released technology which makes our role a lot of fun. We have close to 200 thousand people in the Microsoft environment that IT has to support, and as you can imagine, the expectations are very high! With that charter, our responsibility is to test the technology and make sure that when it goes to market, it is enterprise-proven so every customer has a great experience. We also realize that telling our experiences through this journey is important because everyone can learn from them. From our best practices, tips and tricks, and basic ‘gotcha’ moments, these stories are gold dust to help customers understand how best to position Microsoft solutions and drive amazing user experiences.
So where can you find this stuff? We have a one-stop shop where you can get everything. Just visit for more than 300 artifacts on “How Microsoft does IT.” We align all of our content around the industry top trends of Social, Mobile, Cloud, Analytics and Security.  For example, here you will find detailed stories on our current journey to the cloud leveraging Azure, how we secure the environment using policy and technology, and how we enable our employees to be mobile and productive with products in our Enterprise Mobility Suite.
In addition to stories, we have our IT Showcase Productivity Guides that are fantastic job aides on how to best use Microsoft technologies and services. These customizable materials get employees up and running fast on OneNote, Lync, Office 365 and OneDrive, to name a few. We use these almost exclusively for internal deployments so they are employee proven and friendly. For your convenience, we have bundled these guides into easily downloadable zip files. You can find them at the links below:
We also have courses and webinars where we hold in-person and virtual training sessions featuring in-depth interactions with IT subject matter experts. Our current catalogue of courses includes User Experience Design, Mobility at Microsoft, Lync Best Practices and The Cloud at Microsoft. But there are more to choose from, so find something you can attend or maybe use as an upsell opportunity with your customers.
Take a look and let us know what you think! I would love for everyone to join the conversation via our social channels. Thanks so much and if you need anything more than this, just reach out and let me know.
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