Customers are asking for cloud solutions, and the pace of this demand will only accelerate as more business executives recognize the power and possibilities of the cloud. But the market is also incredibly competitive, so how do you get an edge on your competition?
As demand increases, partners who focus on the full customer lifecycle and continue to add value to customers’ technology solutions from onboarding onward are the ones who will truly thrive within the cloud.
Through Microsoft FastTrack, we’re here to help you accelerate your cloud adoption and offer customers a seamless onboarding process. As we continue to improve FastTrack, we’re aiming to make it easier than ever before for you to engage with service experts, help customers envision business goals, identify key scenarios relevant to those goals, and drive critical usage.
What’s new in FastTrack Center?
As a trusted advisor, you’re in the best position to help your customers get to the cloud quickly. FastTrack Center supports your expertise with a variety of resources to help provide the best experience for customers who are getting started with Microsoft FastTrack. To make the service even better, and to help you drive more customer usage, we’ve expanded FastTrack Services, effective April 18, 2016. Here’s what’s new:
Increase time to value with Office 365 User Adoption Services.
Help your customers make the most of their investments in Office 365 with resources provided by FastTrack. The FastTrack Center now provides guidance, content, and best practice advice to help speed up your customers’ time to value and increase user adoption of Office 365. Build your relationships and deepen your position as trusted advisor by helping customers understand—from the boardroom all the way to the end-user—how Office 365 can increase productivity and solve their specific challenges.
Gain insights and guidance for your customers.
Not sure what next steps you should take to enable greater adoption and usage for a particular customer? Not a problem. As of April 18, FastTrack.Microsoft.com provides even more insights and guidance for every type of customer you manage. Based on learnings from a broad set of customers, we’ve streamlined Success Plan creation and created new scenarios that help customers set a vision for success with Office 365. This guidance provides tips on how you can help any customer find the next workload they should adopt and suggestions on how you can proceed together.
Make the most of the updates.
If you are already using FastTrack, these updates will simply improve your experience. If you aren’t yet, start leveraging the program right away by following these three simple steps:
- Learn more about Microsoft FastTrack.
- Create a plan for your customers and apply for Adoption Offers at Fasttrack.Microsoft.com.
- If you haven’t already, become a Microsoft Partner today and start taking advantage of all of the MPN benefits.