Imagine you are the admin for your MPN relationship, or the person responsible for training your staff. Maybe you’re a CxO who needs to ensure your leadership team and downstream employees learn a new product, service, or tactic. How do you ensure everyone gets the training they need, actually completes it, and learns consistently?
Last month we hosted a subject-matter-expert (SME) webcast to address exactly these questions and share a couple of tools that can help you with these scenarios. In the Learning Paths and Plans SME webcast, I co-presented along with Mary Sutton from my team to demonstrate how the learning path and learning plan tools can help you solve these business challenges.
Most of you who attended the live webcast indicated you had visited the learning path tool previously. If you are not familiar with the learning paths and plans tools, they are an online resource for Microsoft partners to help you organize your individual and team training. It’s on-demand, allowing you to train at your own pace, and it’s secure and private.
Some fun statistics from the session:
1500-2000 learning plans are created for individuals each month
500 learning plans are created for teams each month
Most attendees said they want to create a learning plan for their team or company.
Most of you indicated you are most interested in sales training. This actually surprised us and is great to hear!
In the webcast, we went into detail about how to use the path and plan tools, including the steps to set up and access the tools. I highly encourage you to listen on demand – the link is below in the More Resources section.
The live Q&A was a great experience to connect with many of you directly. Now let’s review some key questions asked:
Q: Do all the people in the learning plan need to take the same training? Or, can I put together a team plan where different people are following different paths?
A: If you assign people to the same plan, they will all take the same training. You should set up different plans for different groups if you want the training to be different.
Q: Can I create a team learning plan and then give access to someone else to manage it?
A: Yes – other people can be designated as a "co-owner.”
Q: If more than one person in a company is putting together learning plans, can we all see all the plans for the company?
A: No, unless you are assigned as the co-owner to all the plans. If there is one person in your organization that needs to see all plans, they should be the designated co-owner.
Q: Who can manage the learning plan on behalf of the administrator?
A: Only Microsoft Partner Network (MPN) organization training administrators can create company learning plans, and there can be only one administrator per company. Your primary MPN program contact approves/gives that role to an assigned person within the organization.
Q: What is the difference between a company learning plan and a team learning plan?
A: The company plan is visible to anyone who logs in with an MPN ID that is associated to your Microsoft partner organization. It will show up under Company Playbook, and people will see all training for the company. Team learning plans are typically assigned to a specific group of people. The team plan function seems to work best for most people; it’s easier to set training completion dates and assign specific courses to a group of people.
Q: We need to go after five competencies and take a lot of training. What should we use?
A: In this scenario, we recommend you use the team plan function. This will enable you to create a Learning Plan for each of the five competencies.
Save the date for the next MPN Training SME Webcast: January 13, 2015 at 8:30 a.m. PT. Stephanie Dart, Director of Product Marketing for Microsoft Dynamics CRM, will present “Driving Sales Productivity with Microsoft Dynamics CRM and Office 365.” Stephanie will showcase the partner opportunity for selling Microsoft Dynamics CRM alongside Microsoft Office 365. Register here. Now is a great time to start preparing your questions for Stephanie.
More resources –
Video: Account associate and accept