In the rush to stay competitive in today’s market, businesses tend to focus on buzz, branding, and innovation. All are critically important, but it’s easy to overlook another crucial component: customer experience (CX). If customers aren’t...

Security: A persistent struggle October is National Cybersecurity Awareness Month, which means now’s the perfect time to take a closer look at risks and encourage a secure organizational culture. Cybersecurity is a challenge for every customer....

March 8, 1914. The first International Women’s Day was celebrated as a peace movement during WWI. In 1945, the United Nations signed the first international agreement to affirm the principle of equality between women and men. That was progress. It...

  Nominate today for the Microsoft 2019 MPN Partner of the Year Awards! MPN Partner of the Year Awards are presented each year at the Microsoft Inspire Conference based on a self-nominating process by partners. Winners are celebrated at...

Given the excitement and innovation around AI, partners are eager to start building their own IP into customer solutions. We’ve always stressed the value of experimentation in building transformative services, and with all that creative activity,...

  Cloud Calling for Microsoft Teams has been conceived and designed as a cloud-first telecommunications product to enable resellers to quickly, easily and cost-effectively voice-enable their customers and deliver the full collaboration...

Article originally written by Melissa Mulholland. Find her on LinkedIn here. It’s easy for most customers to see that their business interactions are changing with the introduction of cloud connectivity and modern technology. Your customers have...

Leveraging the capabilities of IoT is critical for those aiming to maximise productive outputs from advances in technology. So what are Kiwi businesses doing with IoT, and how is it making a difference to the daily operations of New Zealand...

  IoT has the potential to do some amazing things for New Zealand businesses, but at the very heart of it, people will want to know how it will help their organisation grow - or more to the point, bring in greater financial gains. ...

  Most forward-thinking organisations will understand the importance of big data, and perhaps on a lesser scale - artificial intelligence. But there’s no doubt that the next greatest technological impact is the ability to link these two...