In my ongoing tribute to Microsoft partners delivered in remarkable ways this year, I turn my attention next to Canadian telecommunications specialists who enabled their customers nationwide to adapt quickly. You can also read my last posts about inspirational partner response stories in education and healthcare


The legacy of innovation continues at BlackBerry, the global device brand, with the BlackBerry AtHoc Crisis communications system. This unique solution keeps operations safe and running by allowing organizations to communicate and collaborate during times of crisis. 

BlackBerry AtHoc centralizes the approach to critical event management, providing the necessary capability to plan, manage, and remediate events. It provides real-time visibility into personnel safety, emergency mass notifications, intra-organizational communication, and greater situational awareness in the field.  

Supported by a professional services team providing everything from consulting to managed services, over 2000 organizations adopted BlackBerry’s AtHoc solution to maintain business continuity this year! 


Telus, also a Microsoft Gold partner, has earned its place in the top-tier of Canadian telecommunication companies by investing heavily in its brand, customer experience, and community outreach efforts. Its TELUS Business Solutions offers an extensive portfolio of professional services for organizations, including professional and managed services  

Telus offers its customers a lot of choice when it comes to their remote solutions, including  M365 and Teams. TELUS Business Solutions have provided professional services to customers of all sizes migrating them over to MSFT Teams. 

These are just some of the remarkable stories of our telecommunication partners that show how they evolved in such unprecedented times to cater to the needs of their employees and their customers. Up next, I will conclude my blog series with a focus on our partner stories from the government / public sector. Now, I leave you with key resources that will help you continue learning on how to succeed and perhaps even thrive in these challenging times. 

Keep learning 

Microsoft Telecommunications Industry Digital Forum webinars ->  Learn about perspective on the economic impact of COVID-19 in the Telecommunications industry in this free webinar on demand. First and second webinars available free on demand 

Agile operations in telecommunications page on 

Microsoft 365 Business Voice page at 

Voice and video calling with Microsoft Teams on 

Telecommunications industry page on 

Personalized communications page at