The ongoing mass migration of businesses of all sizes into private storage points to one undeniable fact, that the future of Australian business operations will be situated in the cloud.
For context, recent Gartner research suggested the market for public cloud services will rise to 17.4 per cent this year – totalling $206.2 billion In revenue.

Nonetheless, it’s important to note that the concept of cloud computing is still relatively new with the vast majority of businesses still actually in the adoption phase, especially in the context of Australia’s small-to-medium businesses (SMBs). If this phase is executed correctly, cloud services can help a business cut down technology costs and drive efficiency across the board.

But what does getting it right look like? When looking at digital transformation, many SMB businesses find themselves hampered by financial and operational limitations.  

Coupled with this is the lack of a crystal ball that accurately predicts what the future will bring. Business leaders have to juggle optimism with practicality by migrating to the cloud in a way that addresses current needs while keeping them agile enough for future growth.

This is where a specialist like Retrac proves invaluable. Retrac is a Melbourne-based managed service provider that enables SMB customers to accelerate their growth through Microsoft Cloud technology. It’s a business designed to deliver innovation and value to SMB customers, working collaboratively to drive customer growth.

It’s this focus on improving the lives of its SMB customers by making their businesses more productive, efficient, secure, and competitive that makes Retrac a standout candidate for the ARN Partner Award.

Its Complete Cloud solution offers SMB customers an enterprise-grade productivity and security package that uses the Microsoft 365 stack. Complete Cloud is a comprehensive, intelligent solution that empowers everyone to be creative and work together, securely. Through partnership with Microsoft, Complete Cloud brings together the best of Office 365, Windows 10 Enterprise and Enterprise Mobility.

Additionally, customers can protect sensitive business data through the Office 365 Security, compliance and Enterprise Mobility Suite. Device and tool flexibility are provided for thorough device management and third-party app integration, and all of this is provided through a single sign-on identity.

The 365 Security, compliance and Enterprise Mobility Suite is particularly important when considering the barriers that restrict SMBs from starting the journey toward a cloud solution, as security remains a front of mind concern. Moving to the cloud means moving significant chunks of business data and, for many, the concept of moving sensitive information to a place that does not exist within the physical walls of the business can be daunting.

Retrac helps businesses overcome this challenge by acting as a trusted security adviser. Bringing years of security experience and expertise, Retrac offers SMB customers a stronger understanding of the wider digital threats facing businesses and offers the appropriate security solution to address these threats.

Through offering technology adoption and training services, Retrac also ensures customers use the features available to them through the Complete Cloud Solution and M365.  Adopting new solutions such as Microsoft Teams can be challenging within an organisation. Retrac works with customers through each phase of the implementation and adoption process to ensure the solution is deployed successfully.

Retrac epitomises the values of the ARN Partner Award, helping to deliver value to customers in the SMB market by transforming their environment and unlocking the power of the cloud within their business. Working with businesses of all sizes, Retrac takes the time to get to know its customers unique requirements. Retrac’s Complete Cloud harnesses the power of Microsoft 365 and its own support infrastructure to bring a complete, secure and modern managed solution.